Evolution of IT Service Desk Operations
During the late 80s and 90s, IT Helpdesk was a different beast as compared to what we have today. It acted as a single point… Read More »Evolution of IT Service Desk Operations
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ITC Infotech
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. ITC Infotech is a wholly-owned subsidiary of ITC Ltd. ITC is one of India’s leading private sector companies and a diversified conglomerate with businesses spanning Consumer Goods, Hotels, Paperboards and Packaging, Agri-Business and Information Technology.
Simplifying complex engineering products
Engineering product development is undergoing rapid change. Products are becoming complex while development & launch timelines are getting crunched, with expectations of reduced product and… Read More »Simplifying complex engineering products
How hospitality sector is leveraging technology to revitalize business
The hospitality industry is getting back on its feet. One survey by TripAdvisor early this year found that 47% of respondents planned to travel internationally,… Read More »How hospitality sector is leveraging technology to revitalize business
How to manage Supply Chain during COVID-19
COVID-19 has exposed the inherent vulnerabilities in supply chains. With COVID-19, major parts of the world continue to impose social distancing and unpredictable lockdowns, leaving… Read More »How to manage Supply Chain during COVID-19
Binding Cloud, PLM 2.0, and Industry 4.0 into cohesive digital transformation
In the environment of Industry 4.0, the role of PLM is expanding. The interplay between PLM and Industry 4.0 technologies – like the Internet of… Read More »Binding Cloud, PLM 2.0, and Industry 4.0 into cohesive digital transformation
Responding to Supply Chain Uncertainty with Intelligent Planning
Supply chain disruptions are anything but uncommon. 2018 saw 2,629 disruption events being reported.[i] In 2019, 51.9% of firms experienced supply chain disruptions, with 10%… Read More »Responding to Supply Chain Uncertainty with Intelligent Planning
The Essential Role of Automation in End-User Computing
The world over, two pragmatic ideas are taking root. Businesses want employees to spend less time tinkering with their devices instead of being productive. They… Read More »The Essential Role of Automation in End-User Computing
Data modernization: The key to tomorrow’s highly competitive insurance industry
One question haunts every CXO: How can we make our company and products better for the customer? The answer, today, is straightforward. Data is what… Read More »Data modernization: The key to tomorrow’s highly competitive insurance industry
PLM as a backbone for Disruptive Digital Thread
Product complexity is on the rise. Manufacturers need to understand customer requirements, define, and design products, collaborate with global designers and suppliers, ensure material feed… Read More »PLM as a backbone for Disruptive Digital Thread
The risk of using ‘half-baked’ data to address the challenges posed by COVID-19
As COVID-19 rampages across the globe it is altering everything in its wake. For example, we are spending on essentials and not on discretionary categories;… Read More »The risk of using ‘half-baked’ data to address the challenges posed by COVID-19