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Sukumar Jena posted a blog post

AI and Employee experience| How does it positively go together?

Do you know 62% of workforce believe that AI will carry a favourable impact on their jobs?And 67% say it is necessary to develop the skills for working in coordination with intelligent machines.As per the research studies, AI will be the driving force behind cultural and economic shifts that will make the workforce more productive and agile. As AI plays a major role in the organisation of actively listening and understanding the perspective of employees. It allows the company to determine what…See More
Nov 8
Sukumar Jena's blog post was featured

AI and Employee experience| How does it positively go together?

Do you know 62% of workforce believe that AI will carry a favourable impact on their jobs?And 67% say it is necessary to develop the skills for working in coordination with intelligent machines.As per the research studies, AI will be the driving force behind cultural and economic shifts that will make the workforce more productive and agile. As AI plays a major role in the organisation of actively listening and understanding the perspective of employees. It allows the company to determine what…See More
Nov 8
Sukumar Jena posted a blog post

Intelligent ways how automation can redesign traditional IT service desk: A Guide

Higher user expectations. Increased responsibility. Staying abreast of the latest technology but within the budget. Limited resources to offer cost-effective solutions. Wrestle with loads of daily requests.Yes, you heard it right! These are a few challenges faced by IT Service Desks. Being the backbone of…See More
Oct 29
Sukumar Jena posted a blog post

How cognitive chatbots provide supreme customer experience and transform service desk interactions

Artificial Intelligence (AI) and Machine Learning (ML) is no more a fairy-tale ,we see them everywhere around us. Right from helping us to know the delivery time of our ordered food, suggesting friends on social media, recommending products on e-commerce sites, to our very own personal assistants like Siri, Cortana, etc., AI has managed to influence our daily lives…See More
Oct 22
Sukumar Jena commented on Vincent Granville's blog post 19 Great Articles About Natural Language Processing (NLP)
"Interesting article. Natural Language Processing - How this innovative technology is mimicking human level of intelligence in understanding human languages? To know more, please download our ebook https://bit.ly/3bURb5b"
Oct 19
Sukumar Jena posted a blog post

Natural Language Processing in Chatbots

Tracing back to the early stage of human race where only hand gestures were used to communicate, we have come a long way where we now interact with computers, almost every day, by a new method called Natural Language Processing. Thanks to the significant rise of AI and ML technologies that help facilitate a seamless interaction between a human being and a machine.NLP is a type of Artificial Intelligence that provides machines the capability of reading, understanding and interpreting the meaning…See More
Oct 8
Sukumar Jena posted a blog post

Leveraging Digital Engagement to Modernize the Customer Experience

In the digital age, businesses feel the urge to live up to customer’s expectations for contextual, spontaneous and entertaining experiences while engaging them across touch points. As new digital technologies emerge, contact centers have advanced from boring voice telephony to handy, agentless, self-service solutions to ensure a tailored, omnichannel customer journey.Going beyond 2020, it is possible to extend digital engagement capabilities to contact centers with robotic technologies like AI…See More
Sep 10
Sukumar Jena posted a blog post

AI capability can reduce 60% efforts of HR Teams

Undoubtedly, there is an unexpected growth of artificial intelligence in the recent times. At the moment, AI and automation have become complimentary. They are gradually taking control over all industries you can ever think of, a gamechanger for almost all the departments, and automating every departmental activity.Artificial or Machine intelligence have replaced a lot of manually done tasks while imitating human behavior simultaneously. The idea of AI & Automation has reached new…See More
Sep 6
Sukumar Jena posted a blog post

Positive impact of AI on employee experience

Abhijeet, the HR head has deployed artificial intelligence in his organization with the objective of taking care of his employees and to stay ahead of the competition. He has a vision in improving overall efficiency of the organization that leads to employee productive growth. He also wants the AI to help him get minute details of HR processes that can capture his…See More
Jan 26
Sukumar Jena updated their profile
Jan 23

Profile Information

Company:
https://www.sensiple.com/
Job Title:
Digital
Seniority:
Other
Job Function:
Data Science, AI, Business Analytics, BI, IoT
Industry:
Software
LinkedIn Profile:
http://in.linkedin.com/in/sukumarjena
Interests:
Networking

Sukumar Jena's Blog

AI and Employee experience| How does it positively go together?

Posted on November 4, 2020 at 1:09am 0 Comments

Do you know 62% of workforce believe that AI will carry a favourable impact on their jobs?

And 67% say it is necessary to develop the skills for working in coordination with intelligent machines.

As per the research studies, AI will be the driving force behind cultural and economic shifts that will make the workforce more productive and agile. As AI plays a major role in the organisation of actively listening and understanding the perspective of employees. It allows the company…

Continue

Intelligent ways how automation can redesign traditional IT service desk: A Guide

Posted on October 28, 2020 at 4:30am 0 Comments

Higher user expectations. Increased responsibility. Staying abreast of the latest technology but within the budget. Limited resources to offer cost-effective solutions. Wrestle with loads of daily requests.

Yes, you heard it right! These are a few challenges faced by IT Service…

Continue

Natural Language Processing in Chatbots

Posted on October 5, 2020 at 11:00pm 0 Comments

Tracing back to the early stage of human race where only hand gestures were used to communicate, we have come a long way where we now interact with computers, almost every day, by a new method called Natural Language Processing. Thanks to the significant rise of AI and ML technologies that help facilitate a seamless interaction between a human being and a machine.

NLP is a type of Artificial Intelligence that provides machines the capability of reading, understanding and…

Continue

How cognitive chatbots provide supreme customer experience and transform service desk interactions

Posted on September 14, 2020 at 12:00am 0 Comments

Artificial Intelligence (AI) and Machine Learning (ML) is no more a fairy-tale ,we see them everywhere around us. Right from helping us to know the delivery time of our ordered food, suggesting friends on social media, recommending products on e-commerce sites, to our very own personal assistants like Siri, Cortana,…

Continue

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