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Posted on February 23, 2021 at 4:00am 1 Comment 1 Like
Today, excellent customer service will make your company stand out from your competitors, but it can get overwhelming for your customer care team, and be costly to employ a 24hr team.
However, with an artificial…
ContinuePosted on February 16, 2021 at 9:30am 0 Comments 0 Likes
Artificial Intelligence (AI) chatbots are now integral to communication strategies in most organizations. They’ve become a human alternative for common query resolutions.
But why?
They simulate human interactions and can have conversations with end users, just like customer agents can. AI chatbots can ask questions and provide…
ContinuePosted 29 March 2021
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