How Deep Learning Will Change Customer Experience
Deep learning is a sub-category within machine learning and artificial intelligence. It is inspired by and based on the model of the human brain to create artificial neur...
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Steps to calculate centroids in cluster using K-means clustering algorithm
In this blog I will go a bit more in detail about the K-means method and explain how we can calculate the distance between centroid and data points to form a cluster. Con...
Clustering in Power BI using R
Here, I’ve used the famous Iris Flower dataset to show the clustering in Power BI using R. I’ve used the K-means clustering method to show the different spec...
Using Analytics to Improve Customer Engagement
Here is a guest blog from MIT SMR by Sam Ransbotham. Organizations that turn data into insights are gaining competitive advantage through improved connections with consu...
Five Ways to Unleash the Power of a Marketing Bot
From advertising and promotion to selling and feedback, marketing chatbots are reducing the cost for companies, saving time, increasing efficiency and creating larger awa...
Economics, Monetization and the “New Order” Automobile Industry
Premise: How will the traditional car industry create and extract customer value in the future when the source of that value is no longer the vehicle itself? An increasin...
In 2018 – AI will start to bring jobs back from offshore destinations to the West
In my previous article, I wrote about the impact of Robotic Process Automation which drives Enterprise AI. In that article, I said: The first group of workers to feel the...
Cohort Analysis in the Age of Digital Twins
To be actionable, Big Data and Data Science must get down to the level of the individual – whether the individual is a customer, physician, patient, teacher, studen...
Unintended Consequences of the Wrong Measures
In an attempt to put the patient first in healthcare, Congress and President Obama in 2015 approved a bipartisan bill for United States healthcare reform. The bill is kn...
What is cryptocurrency?
Understanding what cryptocurrency is, is not difficult at all. In fact, the definition of cryptocurrency is “a digital or virtual currency that uses cryptography fo...