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Monjima Nandi's Blog (10)

Cognitive RPA – Automation for Next Gen Revolution in Telecom

Cognitive RPA (Robotic Process Automation), as the name itself, suggests, provides intelligence to conventional RPA. Conventional RPA is extremely good at automating rule-based tasks involving structured and semi-structured data.

However, with enterprise processes being highly complex and technologically intertwined, utilizing both structured…

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Added by Monjima Nandi on September 2, 2021 at 10:30pm — No Comments

How to Build an AI Center of Excellence

Artificial intelligence is transforming life as we know it. The COVID-19 pandemic has further accelerated automation and increased enterprise investment in AI across the globe. The global AI market size is expected to grow to USD 309.6 billion by…

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Added by Monjima Nandi on September 1, 2021 at 6:30pm — No Comments

No Code AI, No Kidding Aye – Part II

Challenges addressed by No Code AI platforms

An AI model building is challenging on three fundamental counts:

  1. Availability of relevant data in good quantity and quality: The less I rant about it, the better.
  2. Need for multiple skills: Building an effective and monetizable AI model is not…
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Added by Monjima Nandi on August 12, 2021 at 7:00pm — No Comments

Seven Ways that AI in Telecom is Transforming the Enterprises

The telecom sector is no longer limited to delivering basic phone and internet service. In the Internet of Things (IoT) era, mobile and broadband services are driving technological innovation. Telcos are utilizing AI to handle and analyze these massive amounts of Big Data to extract meaningful insights and improve customer experience, operations, and…

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Added by Monjima Nandi on July 28, 2021 at 7:00pm — No Comments

How Data Literacy is Playing a Vital Role in Today’s World

What literacy was for the past century is what data literacy is for the twenty-first century. Most employers now prefer people with demonstrated data abilities over those with higher education, even data science degrees. According to the report, only 21% of businesses in the United States consider a degree when hiring for any position, compared to 64%…

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Added by Monjima Nandi on June 29, 2021 at 11:00pm — No Comments

From Default to Debt: Stemming the Flow with Bad Debt Analytics

Telecommunications customer service teams have long been tasked with multiple roles – delivering superior experiences, being savvy with multiple tools, working with bots or assisted automatons, and curating omnichannel interactions to name a few. They are also responsible for ensuring that customers complete payments and clear their dues on…

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Added by Monjima Nandi on May 17, 2021 at 8:00pm — No Comments

Partner Ecosystem: Way forward for CSPs in a hyper-growth digital world

Do what you do best and partner for the rest! This fits well with how Telcos are approaching the digitalization wave. Telecom leaders are aware of what value partners can bring in, as CSPs look to expand their value chain and revenue streams by exploring cross-industry business opportunities. In fact, the partnership strategy is not new to…

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Added by Monjima Nandi on May 17, 2021 at 1:00am — No Comments

Digital Onboarding Trends: 2021

Due to the response to the COVID-19 pandemic, banks, and financial services companies have faced unexpected difficulties over the past year. By accelerated adaptation initiatives and a greater emphasis on their digital presence as consumers go online to access essential services, the industry is rethinking the future of digital banking. During these…

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Added by Monjima Nandi on April 28, 2021 at 7:00pm — No Comments

Inspiring Women in AI and Data Science

The gender gap in technology is real. As per the World Economic Forum, women represent just 22% of AI…

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Added by Monjima Nandi on March 9, 2021 at 2:30am — No Comments

Increasing Digital Wallet Activity Using Feature Generation

Introduction

Some reports estimate that the global mobile wallet market was worth USD 1.04 trillion in 2019 and will reach a whopping 7.5 trillion by 2027. This is…

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Added by Monjima Nandi on February 25, 2021 at 1:00am — No Comments

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