.

Aakrit Vaish's Blog (2)

CX Transformation with AI Chatbots is not a “One-Size-Fit All” Approach

Businesses now realize the need for a customer-centric approach to transforming their customer experience (CX). According to the Zendesk Customer Experience Trends Report…

Continue

Added by Aakrit Vaish on July 19, 2021 at 4:00am — 1 Comment

Why do Customer Experience and Conversational AI go hand in hand?

Consumer behavior has witnessed a whirlwind of changes in the past decade. Technological developments have enabled all industries to embrace digital transformation at scale. According to IDC, by 2023, digital transformation investment is expected to approach $7 trillion as companies build on existing strategies and investments, becoming…

Continue

Added by Aakrit Vaish on June 8, 2021 at 9:00pm — No Comments

© 2021   TechTarget, Inc.   Powered by

Badges  |  Report an Issue  |  Privacy Policy  |  Terms of Service