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Aakrit Vaish's Blog (1)

Why do Customer Experience and Conversational AI go hand in hand?

Consumer behavior has witnessed a whirlwind of changes in the past decade. Technological developments have enabled all industries to embrace digital transformation at scale. According to IDC, by 2023, digital transformation investment is expected to approach $7 trillion as companies build on existing strategies and investments, becoming…

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Added by Aakrit Vaish on June 8, 2021 at 9:00pm — No Comments

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