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Kateryna Lytvynova's Blog – July 2019 Archive (1)

How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations

Digitalization influences how businesses operate and build and maintain relationships with customers. With the internet open 24/7, consumers can save time and shop online at their convenience. In 2017, global eCommerce sales accounted for 10.2 percent of all retail sales ($2.3 trillion US). This figure is projected to reach 17.5 percent in 2021. Revenue from eCommerce sales is expected to grow to $4.88 trillion US.…

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Added by Kateryna Lytvynova on July 4, 2019 at 6:00am — No Comments

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