“65% of a company’s business comes from existing customers, and it costs five times as much to attract a new customer than to keep an existing one satisfied.”
- source quoted as Gartner.
Accelerating Complexity
Content & product recommendation systems are important, but they don’t go deep enough when it comes to solving CRM problems. To minimize your customer churn rate, you have to dig much deeper into this problem.…
ContinueAdded by Joe T. Boka on June 6, 2017 at 2:30pm — No Comments
2017
Posted 12 April 2021
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