Exploring San Francisco police incident data and visualizing the density distribution of incidents involving mentally ill individuals using Pivot Billions and Tableau.…

Recently I spoke with a Brand Director about how to find market space he can win and defend in the long run. The discussion shifted on the meaning of information and insights and, after an interesting debate on what’s insight at all[1], we found agreement by means of an example, which I’d like to present to you too. 

From data to…

When I talk about "the institutional response," I am referring to an increasingly common occurrence: a standardized or large-scale approach is supported, promoted, and applied by a particular institution - sometimes governmental in nature - premised on its apparent suitability or superiority to achieve desirable outcomes. I suspect that in recent years, there has been a push to get citizens to file their income tax returns electronically. I know that in Canada, it has become difficult…