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Don Philip Faithful's Blog Posts Tagged 'management' (59)

Internal Capacity, External Demand, and the Metrics of Consumption

In my blogs, I often distinguish between event data and metrics.  I usually say something to the effect that events help to explain the metrics - or events “provide the story behind the metrics.”  In this blog, I will be discussing two competing lines of thought behind events:  internal capacity and external demand.  Why do sales appear much lower for the month of June compared to July?  Some explanations relating to internal capacity are as follows:  “There weren’t enough agents in June to…

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Added by Don Philip Faithful on February 18, 2017 at 6:30am — No Comments

Externalizing to Structural Capital

I recall somebody mentioning that the former definition for insanity is doing an action repeatedly while expecting different results.  Among the interests that I have in organizations is how at times many organizations make the same mistakes; or how sometimes the same mistake might be made by a particular organization repetitively.  So it is fascinating indeed when an airline facing an ice storm encounters much the same complaints from customers after a similar storm the previous year.  I…

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Added by Don Philip Faithful on February 11, 2017 at 9:42am — No Comments

Gaining the Context from the Deconstruction of Metrics

I find myself habitually using the term "metrics." When I first started blogging, I normally used this term only in reference to performance metrics. These are not ordinary "readings" but rather criteria-driven amounts - the criteria being performance. Over the years I have come to recognize that data-gathering is normally premised on some type of criteria. When compiling revenue data, it should be noted that analysts are seeking out data pertaining to revenues. The quest is predefined. The…

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Added by Don Philip Faithful on January 7, 2017 at 7:02am — No Comments

Risk as a Narrative Construct



I had some magical moments in my life. Perhaps the most magical was the summer I went to work wearing shorts and running shoes. Captain C. said to me, as I sat in our shared office, “If you want to work during the weekend, you can borrow the keys to the building.” It didn’t seem like a big deal at the time. I had already borrowed a military vehicle that, as per Captain C., I could park anywhere in Canada without receiving a parking ticket. So I borrowed the keys to the building. I went…

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Added by Don Philip Faithful on December 25, 2016 at 8:00am — 2 Comments

Objectification of Incidents

Probably like most people, I tend to recognize data as a stream of values. Notice that I use the term values rather than numbers although in practice I guess that values are usually numerical. A data-logger gathering one type of data would result in data all of a particular type. Perhaps the concept of “big data” surrounds this preconception of data of type except that there are much larger amounts. Consider an element of value in symbolic terms, which I present below: there is an index such…

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Added by Don Philip Faithful on December 10, 2016 at 9:30am — No Comments

Disablement from the Institutional Use of Aggregate Statistics

This blog is about the lived experience of "becoming a statistic." In our increasingly data-oriented society, the use of data serves not merely to try to understand but also to control people and determine their placement in the scheme of things. Central to the theme of systemic racism, gender discrimination, and the formation of class strata is the elevation evidentiary artefacts such as statistics in order to structurally define and diminish "individuals." The purpose is to make lesser the…

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Added by Don Philip Faithful on November 19, 2016 at 5:30am — No Comments

Make It So, Number One

I found some leftover hamburgers in the fridge. I decided to stack a couple of them together to form a colossal “super-burger.” At the time, I didn’t appreciate how doing so would make it almost impossible to physically fit the burger in my mouth. I squished and squeezed the burger until it was flat enough to eat. Such are the problems of physics that become…

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Added by Don Philip Faithful on October 2, 2016 at 6:00am — No Comments

Ableism in the Numbers - Social Metrification

Ableism (able + ism) is apparent in many interactions between people. While driving on a road having a posted limit of 60 KPH, I was traveling slower since I expected a red light to soon appear ahead of me. The driver behind me - at that point stopped due to the red light - hollered that no car should be driving less than the posted limit. I explained, "60 is the maximum speed. You shouldn't do more than the…

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Added by Don Philip Faithful on July 16, 2016 at 6:27am — No Comments

Deconstructing Symbolic Expression

I sometimes ask myself while musing over the need for a particular service, "I wonder if this is commercially viable?" If the service is routine and the required software is rather inexpensive, perhaps there is little need for a company to outsource. I cannot think of any company that would routinely outsource work normally performed on a spreadsheet. I suspect that decades ago some companies hired specialists to handle spreadsheets; this seems much less likely today in light of the…

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Added by Don Philip Faithful on July 2, 2016 at 7:07am — No Comments

Formulating the Metrics of Phenomena

In recent blogs, I have been distinguishing between quantitative data and narrative data. I believe that I separated the two forms relatively well. Although I originally focused on the differences in data in order to give narrative "its own space," actually there can be a symbiotic relationship between the two types of data. In my last blog, I said that quantitative data can be incorporated into narrative data. In my submission today, I will be discussing how the narrative can be used to…

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Added by Don Philip Faithful on May 7, 2016 at 6:39am — No Comments

Casual Injustice

I want to interrupt my "blogging fast" in order to discuss developments to my final programming effort called Elmira. On Elmira, among other things, I hold storylines from fairytales, movies, television episodes, and real-life court cases mostly dealing with abductions, forced confinement, missing persons, sexual predators, stalkers, and serial killers. Consider a movie like "Hostel" directed by Eli Roth. With my…

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Added by Don Philip Faithful on January 23, 2016 at 9:26am — No Comments

Conceptual Attribution

"Look, they are one people, and they have all one language; and this is only the beginning of what they will do; nothing that they propose to do will now be impossible for them.  Come, let us go down, and confuse their language there, so that they will not understand one another's speech."  (Genesis 11-6,7)  On the distance between expression, meaning, and action resulting from growth of populations and…

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Added by Don Philip Faithful on October 31, 2015 at 6:20am — No Comments

From Survey to Database

I find that different types of surveys represent a large source of data for many organizations: client questionnaires; recruitment interviews; incident debriefings; interrogations; borehole drilling surveys; quality control checks; marketing surveys; security and patrol logs; and inventory audits. I believe that for many people, the idea of collecting information using surveys makes sense; and they recognize the need for the data. Problems arise in relation to the transition from survey to…

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Added by Don Philip Faithful on October 10, 2015 at 6:09am — No Comments

The Decision Frame

There are a number of movies that I consider much more suitable for television than theatre: Alien Versus Predator; Doom; Snakes on a Plane; The Cave; The Colony. The stories of these movies play out in environmentally-limited sometimes enclosed settings. In the theatre, I considered Alien Versus Predator the worst movie I ever had to sit through in my entire life, second perhaps only to the original Tron. But at home on a 36-inch display, it has become one of my all-time favourites. On the…

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Added by Don Philip Faithful on September 28, 2015 at 6:24am — No Comments

The Perfect Cheer

I recall the first time I encountered the idea of "asset allocation" many years ago. As the argument goes, the perfect allocation of assets should lead to the greatest return possible in light of one's risk tolerance. Perhaps thousands of years ago, although I haven't studied this in any detail, somebody had the idea that dancing in just the right way might satisfy the spirits enough to cause it to rain. There is the similar notion of delivering the perfect incantation to invoke supernatural…

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Added by Don Philip Faithful on September 13, 2015 at 6:06am — No Comments

Overcoming Aspects of Social Disablement in Data

When the performance of an employee is evaluated, ideally there are no externalities to complicate the analysis. If the employee has a computer that is constantly freezing up - or the servers in the company frequently operate slowly - the employee's performance data will reflect the functionality and effectiveness of these systems. If the company occupies a highly competitive market, declining sales data is attributable at least in part to competition rather than the behaviours of employees.…

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Added by Don Philip Faithful on July 25, 2015 at 5:44am — No Comments

5 Types of Data in Feedback

In this blog, I will be discussing some distinct types of data involved in feedback. The types that I will be covering are as follows: 1) structural; 2) event; 3) quantitative; 4) contextual; and 5) systemic. In 2014, I recall reading a number of blogs about three types of data: prescriptive, descriptive, and predictive. There was a data scientist apparently on tour lecturing extensively about these three types. I don't recall the individual's name. Well, prescription, description, and…

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Added by Don Philip Faithful on July 5, 2015 at 4:56am — No Comments

Virtual Org and Behaviour by Transaction

In Java programming, there is the idea of a "virtual machine." A virtual machine is a computer system that doesn't exist in real life. Yet programs can be written for it. The code is interpreted by a runtime environment. Through this arrangement, Java programs can operate on different operating systems rather than one exclusively. Depending on one's background, the concept of a "…

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Added by Don Philip Faithful on May 23, 2015 at 6:31am — No Comments

The Institutional Response



When I talk about "the institutional response," I am referring to an increasingly common occurrence: a standardized or large-scale approach is supported, promoted, and applied by a particular institution - sometimes governmental in nature - premised on its apparent suitability or superiority to achieve desirable outcomes. I suspect that in recent years, there has been a push to get citizens to file their income tax returns electronically. I know that in Canada, it has become difficult…

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Added by Don Philip Faithful on May 16, 2015 at 8:48am — No Comments

Quality of Things



"Measurement owes its existence to Earth; estimation of quantity to measurement; calculation to estimation of quantity; balancing of chances to calculation; and victory to balancing of chances." - Sun Tzu, The Art of War (Translated by L. Giles)

The quote from Sun Tzu seems to suggest how a military leader gathers data; adapts to different situations; and makes decisions weighing the circumstances. It says that the balancing of chances depends on "calculation." I…

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Added by Don Philip Faithful on April 18, 2015 at 6:20am — 4 Comments

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