No matter how latest the technology is, it is often blamed responsible for the current environmental issues from internal engine combustion to electronic wastes. Typically, we don't associate high-end technologies with environmental sustainability. However, in the right hands and right applicability, technologies like AI and IoT hold great potential…

In my blogs, I often distinguish between event data and metrics.  I usually say something to the effect that events help to explain the metrics - or events “provide the story behind the metrics.”  In this blog, I will be discussing two competing lines of thought behind events:  internal capacity and external demand.  Why do sales appear much lower for the month of June compared to July?  Some explanations relating to internal capacity are as follows:  “There weren’t enough agents in June to…

Somebody once mentioned to me that there is a need for a standard method of performance evaluation that can be applied to all employees regardless of their exact duties: e.g. to compare a janitor to an accountant. In my jurisdiction, there is a regulatory requirement for "equal pay for work of equal value" that can affect companies with government contracts. I consider the concept of "equal value" complicated due to its subjective nature. Certainly two people handling exactly the same work…