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All Blog Posts Tagged 'enablement' (2)

Fugues of Operational Market Alignment

In the “Ecology of Metrics,” I wrote about “alignment” being a type of metric; alignment can measure the extent to which an organization’s supply or capacity is matched against the demands or needs of the market.  For instance, in a call centre, it would be highly desirable to have agents available to respond to calls at “precisely” the same time that clients are making calls.  If alignment is off even by only 15 to 30 seconds, impatient clients might hang up and never call again.  Similarly…

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Added by Don Philip Faithful on June 2, 2018 at 5:00am — No Comments

Strategic Placement for Big Data in Organizations

I tend to examine the different roles played by data. For instance, when I work on computer code, I often ask myself what the presence of data is meant to accomplish. Sometimes the analysis is not at all straightforward or simple. In society and organizations, people exist and persist in the records as data. The data survives even as employees come and go. I therefore consider it important to regard the data and its environment as a system in itself, something that has a life all of its own.…

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Added by Don Philip Faithful on May 3, 2014 at 6:30am — No Comments

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