We follow on from our two previous posts 

Opportunities and Risks of foundation models

Understanding self supervised…

Photo Credit: Unsplash. 

Will AI Offer Human Companionship and Mental Health…

NLP or Natural Language Processing in healthcare presents some unique and stimulating opportunities. It provides a glide through the vast proportion of new data and leverages it for boosting outcomes, optimising costs, and providing optimal quality of care.…

Since technology has started disrupting the healthcare sector, innovations are included to follow a patient-driven approach. Recently, AI chatbots have been the new hue in the market and have caught the attention of health experts. As a vital part of healthcare IT solutions, AI chatbots work faster and more effectively to resolve patients' queries than…

Introduction

Automated messages like “Hi, how may I help you?” are quite familiar when a customer requires some service online. Want to know what’s that? These are the chatbots for businesses that have improved customer service by making service available round the clock, and…

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“Hey, Siri! How many steps did I walk today?” “Hello, your average step count for the day is 20,000”. Internet of things, popularly…

If you asked someone in 2019, “what do you think of chatbots?” you’d probably get mixed opinions, owing to the lack of openness to digitization, but the hardships of 2020 changed many perspectives. Chatbots worked miraculously amidst business closures by providing the right information to customers when they needed it. It has been an exceptional year…

As artificial intelligence apes the human speech, vision, and mind patterns, the domain of NLP is buzzing with some key developments in place.

NLP is one of the most crucial components for structuring a language-focused AI program, for example, the chatbots which readily assist visitors on the websites and AI-based voice assistants or VAs. NLP as the…

Introduction 

Conversational User Interface (CUI) is an artificial interface with which you can communicate to either ask questions, place orders, or get information.  

Top-notch CUI’s offer a more human-like conversation. This helps in bridging the gap between physical and online…

Businesses now realize the need for a customer-centric approach to transforming their customer experience (CX). According to the Zendesk Customer Experience Trends Report…

Powered by artificial intelligence (AI), chatbots are programmed to answer specific written or spoken language questions. In addition, they recognize simple keywords to solve user’s queries. 

Consumer behavior has witnessed a whirlwind of changes in the past decade. Technological developments have enabled all industries to embrace digital transformation at scale. According to IDC, by 2023, digital transformation investment is expected to approach $7 trillion as companies build on existing strategies and investments, becoming…

In this blog, we shall discuss about how to build a neural network to translate from English to German. This problem appeared as the Capstone project for the coursera course “Tensorflow 2: Customising your model“, a part of the specialization “Tensorflow2 for Deep Learning“, by the Imperial College, London. The…

Why Question-Answering Engines?

The search only for documents is outdated. Users who have already adopted a question-answering (QA) approach with their personal devices, e.g., those powered by Alexa, Google Assistant, Siri, etc., are also appreciating the advantages of using a "search engine" with the…

How Spotify Uses Artificial Intelligence, Big Data, and Machine Learning

Despite the hate it gets from musicians over the less-than-ideal…

Today, excellent customer service will make your company stand out from your competitors, but it can get overwhelming for your customer care team, and be costly to employ a 24hr team.

However, with an artificial…

Artificial Intelligence (AI) chatbots are now integral to communication strategies in most organizations. They’ve become a human alternative for common query resolutions.

But why?

They simulate human interactions and can have conversations with end users, just like customer agents can. AI chatbots can ask questions and provide…