Introduction 

Conversational User Interface (CUI) is an artificial interface with which you can communicate to either ask questions, place orders, or get information.  

Top-notch CUI’s offer a more human-like conversation. This helps in bridging the gap between physical and online…

Businesses now realize the need for a customer-centric approach to transforming their customer experience (CX). According to the Zendesk Customer Experience Trends Report…

Powered by artificial intelligence (AI), chatbots are programmed to answer specific written or spoken language questions. In addition, they recognize simple keywords to solve user’s queries. 

Consumer behavior has witnessed a whirlwind of changes in the past decade. Technological developments have enabled all industries to embrace digital transformation at scale. According to IDC, by 2023, digital transformation investment is expected to approach $7 trillion as companies build on existing strategies and investments, becoming…

In this blog, we shall discuss about how to build a neural network to translate from English to German. This problem appeared as the Capstone project for the coursera course “Tensorflow 2: Customising your model“, a part of the specialization “Tensorflow2 for Deep Learning“, by the Imperial College, London. The…

Why Question-Answering Engines?

The search only for documents is outdated. Users who have already adopted a question-answering (QA) approach with their personal devices, e.g., those powered by Alexa, Google Assistant, Siri, etc., are also appreciating the advantages of using a "search engine" with the…

How Spotify Uses Artificial Intelligence, Big Data, and Machine Learning

Despite the hate it gets from musicians over the less-than-ideal…

Today, excellent customer service will make your company stand out from your competitors, but it can get overwhelming for your customer care team, and be costly to employ a 24hr team.

However, with an artificial…

Artificial Intelligence (AI) chatbots are now integral to communication strategies in most organizations. They’ve become a human alternative for common query resolutions.

But why?

They simulate human interactions and can have conversations with end users, just like customer agents can. AI chatbots can ask questions and provide…

 Natural Language Processing Defeats User Trepidation About Augmented Analytics

Your business users probably fight you on improving data literacy and on implementing digital transformation. Many business users have a fear of analytics and envision having to become a business analyst or a data scientist in order to…

Meet two text mining experts in today’s interview, which explores some of the common issues faced by data scientists in text analytics. Prof. Dursun Delen and…

Tracing back to the early stage of human race where only hand gestures were used to communicate, we have come a long way where we now interact with computers, almost every day, by a new method called Natural Language Processing. Thanks to the significant rise of AI and ML technologies that help facilitate a seamless interaction between a human being and a machine.

NLP is a type of Artificial Intelligence that provides machines the capability of reading, understanding and…

Artificial Intelligence (AI) is one of the best recognized and most visible technologies in this time of science and technology. It allows accomplishing the task in less time more reliably and consistently. This innovative technology enables you to simplify your activities, thinking skills, speed the process, and make the traditional system more genius.

AI is a technology that, if used in the proper…

Summary: Since BERT NLP models were first introduced by Google in 2018 they have become the go-to choice.  New evidence however shows that LSTM models may widely outperform BERT meaning you may need to evaluate both approaches for your NLP project.

Over the last year or two, if you needed to bring in an NLP…

Artificial Intelligence (AI) and Machine Learning (ML) is no more a fairy-tale ,we see them everywhere around us. Right from helping us to know the delivery time of our ordered food, suggesting friends on social media, recommending products on e-commerce sites, to our very own personal assistants like Siri, Cortana,…

Artificial intelligence is consuming the world immensely and with time we are pondering ourselves into it knowingly and unknowingly. 

From small daily work to running the largest organizations Artificial Intelligence has never failed to play its part. And something that’s more convincing is that the technology has been a saviour as long as we remember. Businesses use AI from improving their sales, inviting…