Covid-19 has helped to propel the work-from-home movement. Many companies have announced plans to maintain a remote workforce. For some workers, this might represent a permanent change in scenery. Workers are now being hired specifically to work from home. For others, it could be on…

Last year like many people, I found myself laid off due to COVID-19. I suspected this would happen since my title barely reflects what I spend most of my time doing. Although I worked in a Call Centre, I hardly handled any calls. For those expecting me to have a lot of call stats, my…

In the “Ecology of Metrics,” I wrote about “alignment” being a type of metric; alignment can measure the extent to which an organization’s supply or capacity is matched against the demands or needs of the market.  For instance, in a call centre, it would be highly desirable to have agents available to respond to calls at “precisely” the same time that clients are making calls.  If alignment is off even by only 15 to 30 seconds, impatient clients might hang up and never call again.  Similarly…

I was joking when I entered on Google, “Where was my coworker yesterday?”  After reviewing the responses that appeared from the search engine, I continued, “What did she eat for breakfast?”  Sometimes the responses to my everyday questions seem insightful - on a certain level, interesting and intriguing.  Usually the quality of the responses is quite poor.  I assume therefore that the algorithms operating in the background don’t “understand” the sense of what I am asking.  If I were to ask,…

In my blogs, I often distinguish between event data and metrics.  I usually say something to the effect that events help to explain the metrics - or events “provide the story behind the metrics.”  In this blog, I will be discussing two competing lines of thought behind events:  internal capacity and external demand.  Why do sales appear much lower for the month of June compared to July?  Some explanations relating to internal capacity are as follows:  “There weren’t enough agents in June to…

This blog is about the lived experience of "becoming a statistic." In our increasingly data-oriented society, the use of data serves not merely to try to understand but also to control people and determine their placement in the scheme of things. Central to the theme of systemic racism, gender discrimination, and the formation of class strata is the elevation evidentiary artefacts such as statistics in order to structurally define and diminish "individuals." The purpose is to make lesser the…

A theme in my blogs is how the "structure" of data - rather than just the "content" - affects what that data can say and is capable of doing. In particular, I suggest that certain structures tend to reinforce certain contents; this means that a structural imposition can have an effect similar to a contextual imposition. Structure is an interesting conversation…

Codified narrative is the product of converting human-friendly narrative into computer-friendly code. In past blogs, I discussed my own approach towards this process of codification. Here, I will be covering the idea of spatial, temporal, and contextual distribution of codified narrative. I have never suggested that narrative can or should be used in place of quantitative data. However, I have reflected on how the quantitative regime has tended to dominate discourse; this has perhaps led to…

I routinely ask people who have degrees the following question: "So what did you do your thesis on?" Since I routinely encounter problems outside my domain, I like to be aware of the resources around me. I have been reminded that a student doesn't necessarily have to complete a major research paper to earn a degree. A student can just "do the program." As a person who has always chosen to do the research paper, I can say that this normally takes a fair amount of collaboration. There is a…

Last year, I wrote a blog on "mass data assignments." For readers that lack a prototype or application to handle data using mass data assignments, the topic probably seems a bit evasive. In this blog, I will be reinforcing and developing…

When the performance of an employee is evaluated, ideally there are no externalities to complicate the analysis. If the employee has a computer that is constantly freezing up - or the servers in the company frequently operate slowly - the employee's performance data will reflect the functionality and effectiveness of these systems. If the company occupies a highly competitive market, declining sales data is attributable at least in part to competition rather than the behaviours of employees.…

When I returned to university to do a graduate degree, I was interested to discover how certain terms are subject to "intellectual interpretation." A word that I was asked to explain during one of my earliest classes was "ontology." Since this term was absent from my dictionary, I originally confused it with "oncology." I faintly recall that oncology involves the study of tumors. After consulting a few sources, I said that ontology is the study of how things come to exist or into being. I…

"Measurement owes its existence to Earth; estimation of quantity to measurement; calculation to estimation of quantity; balancing of chances to calculation; and victory to balancing of chances." - Sun Tzu, The Art of War (Translated by L. Giles)

The quote from Sun Tzu seems to suggest how a military leader gathers data; adapts to different situations; and makes decisions weighing the circumstances. It says that the balancing of chances depends on "calculation." I…

Given the nature of the community, presumably many visitors already have a strong understanding of the nature of quantitative data. Perhaps more mysterious is the idea of qualitative data especially since it can sometimes be expressed in quantitative terms. For instance, "stress" as an internal response to an externality differs from person to person; yet it would be possible to canvas a large number of people and express stress levels as an aggregate based on a perceptual gradient: minimal,…

Being the son of a mechanic, I have spent many years handling power tools. I'm especially fond of a couple of hammer-drills in my possession. They can effortlessly drill holes through concrete. At least, this is what my father once claimed. He handed down his most treasured tools to me. I'm big on pliers and screwdrivers. This might be due to my vocational training as a technician. Even today - long after I completed my diploma and continued to further my education - I still carry a licence…

The idea of environmental determinism once made a lot of sense. Hostile climates and habitats prevented the expansion of human populations. The conceptual opposite of determinism is called possibilism. These days, human populations can found living in many inhospitable habitats. This isn't because humans have physically evolved. But rather, we normally occupy built-environments. We exist through our technologies and advanced forms of social interaction: a person might not be able to build a…

I tend to examine the different roles played by data. For instance, when I work on computer code, I often ask myself what the presence of data is meant to accomplish. Sometimes the analysis is not at all straightforward or simple. In society and organizations, people exist and persist in the records as data. The data survives even as employees come and go. I therefore consider it important to regard the data and its environment as a system in itself, something that has a life all of its own.…

I have always had a great interest in how businesses organize in order to get things done.  Here I raise some discussion points intended to stimulate debate.

Principle of Systemic Domains 

Not that long ago, I was completing a graduate degree in “critical” disability studies.  The critical part deserves to be in quotations since it is probably subject to interpretation and all sorts of misinterpretation.  I am going to suggest that in critical…

I often find myself following missing-persons cases. I am interested in the reasoning behind the use of resources. There can be major deployments of capital during investigations. I tend to wonder which scenarios trigger more spending than others. I also recognize the visceral side of missing-persons cases. There are publicly accessible databases of missing persons in Canada, the United States, and I am certain many other countries. I imagine that it can be difficult to regard such…

A prominent discrimination case in Canada involves a firefighter named Tawney Meiorin.  Meiorin had successfully performed her duties as a firefighter for many years.  She lost her job after the introduction of mandatory testing to determine her fitness for the position.  The testing measured aerobic capacity, and it was developed in a manner that many would regard as scientific; that is to say, it used a highly quantitative and analytic approach.  However,…