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All Blog Posts Tagged 'chatbot' (14)

How cognitive chatbots provide supreme customer experience and transform service desk interactions

Artificial Intelligence (AI) and Machine Learning (ML) is no more a fairy-tale ,we see them everywhere around us. Right from helping us to know the delivery time of our ordered food, suggesting friends on social media, recommending products on e-commerce sites, to our very own personal assistants like Siri, Cortana,…

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Added by Sukumar Jena on September 14, 2020 at 12:00am — No Comments

The subtle art of chatbot development- Client Requirements versus Client Expectations

Chatbots are virtual agents capable of emulating the conversation of a human. Chatbots are becoming very popular in providing online services or queries. Recently, chatbots have been gaining lots of limelight due to the development of Natural Language Processing (NLP) capabilities. Today, a chatbot can respond in a similar way a human agent would. Being devoid of emotions, a chatbot can be expected to offer the same quality of service throughout the day.

 

Despite the several…

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Added by Dr Heman Mohabeer on May 16, 2020 at 6:03am — No Comments

Time for a Chatbot Tune-Up

Summary:  Now that you have a little time for introspection, how about reviewing the performance of your chatbots.

 

Chances are this lock down period has given you a little more time for introspection and observation than you had before.  Let me suggest that this would be a good time to take a look at how your…

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Added by William Vorhies on April 28, 2020 at 11:12am — No Comments

How Chatbots Are Helping In The Battle Against Covid-19?



You might have seen how technologies are serving us in multiple fields and situations whether it is Artificial intelligence, ML or Blockchain. Technologies like artificial intelligence did not leave us alone when are suffering through a disaster like Covid19.…

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Added by Varun Bhagat on April 8, 2020 at 9:30pm — No Comments

How to Create a Chatbot to Fit Your Needs and Budget

Chatbots are a hot topic. Conversational commerce and Artificial Intelligence are at the peak; if you haven’t already experimented with chatbots for your customer services, now’s the time. But how do you create a chatbot yourself? Let’s review the options from the simplest to the most complicated.

Menu-based chatbots

The simplest…

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Added by Olha Zhydik on September 23, 2019 at 4:00am — No Comments

Top 6 Expert Tips To Create A Highly Functional Chatbot

Are you considering creating a chatbot for your company’s website? 

But aren't sure where to start. 

Well, you are not alone.

Presently, almost every business wants to integrate a chatbot in their system to deliver better customer service and support. And thus, everybody wants to know how to create a chatbot for their…

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Added by Amit Dua on August 12, 2019 at 9:00pm — No Comments

Calibrated Quantum Mesh – Better Than Deep Learning for Natural Language Search

Summary:  Move over RNN/LSTM, there’s a new algorithm called Calibrated Quantum Mesh that promises to bring new levels of accuracy to natural language search and without labeled training data.

 

There’s a brand new algorithm for natural language search (NLS) and natural language understanding (NLU) that not…

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Added by William Vorhies on July 29, 2019 at 8:02am — No Comments

Next Phase of AI - Chatbots for Medical Learning

AI has changed our lives for a better tomorrow. It is being tested and applied almost in every possible field. There is a consensus that automation guarantees better results across various domains. It can be manufacturing, construction or even healthcare. However, new additions are being regularly made to the list of AI applications.…

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Added by Amit Dua on May 7, 2019 at 1:00am — No Comments

8 Tips to Build an Interactive Chatbot

Chatbots have emerged as one of the most significant innovations of the last decade. After initial struggles, chatbots are now readily used by businesses. Various advantages offered by chatbots have ensured their usage across different industries. One of the most useful applications of chatbots has been in customer care and engagement. For every business that deals with customers, chatbots are becoming indispensable. Chatbots deliver an exceptional customer…

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Added by Amit Dua on April 9, 2019 at 10:30pm — No Comments

Woebot — World's First Mental Health Chatbot

Working 24 hours a day, 365 days a year across more than 130 countries, Woebot is undoubtedly a busy therapeutic chatbot. The good news is that Woebot recently secured $8 million to gain access to mental health care worldwide.

The world’s first…

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Added by Deena Zaidi on March 17, 2018 at 2:00pm — No Comments

Chatbot Best Practices - Making Sure Your Bot Plays Well With Users

Summary:  This is the third in our series on chatbots.  In this installment we’ll look at the best practice dos and don’ts as described by a number of successful chatbot developers.

 

In our first article we covered the chatbot basics…

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Added by William Vorhies on November 20, 2017 at 9:30am — 1 Comment

Under the Hood With Chatbots

Summary:  This is the second in our chatbot series.  Here we explore Natural Language Understanding (NLU), the front end of all chatbots.  We’ll discuss the programming necessary to build rules based chatbots and then look at the use of deep learning algorithms that are the basis for AI enabled chatbots.

 

In our last article which was…

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Added by William Vorhies on November 14, 2017 at 10:30am — 4 Comments

Beginners Guide to Chatbots

Summary:  This is the first in a series about Chatbots.  In this first installment we cover the basics including their brief technological history, uses, basic design choices, and where deep learning comes into play.  In subsequent articles we’ll describe in more detail about how they are actually programmed and best practice dos and don’ts.

 

 …

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Added by William Vorhies on November 7, 2017 at 1:30pm — 2 Comments

Is AI a dude or a dudette?

The gender of artificial intelligence

By Tyler Schnoebelen,

 

There’s Apple’s Siri, Microsoft’s Cortana, Amazon’s Alexa, and Nuance’s Nina. Sure, Facebook has “M”, Google has “Google Now”, and Siri’s voice isn’t always that of a woman. But it does feel worth noting that (typically male-dominated) engineering groups routinely give women’s names to the things you issue commands to. Is artificial…

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Added by Leena Kamath on July 14, 2016 at 9:21am — 1 Comment

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