Internet of Things (IoT) is ranked high on the list of revenue generating opportunities for most Telecom Companies. It is expected to become an enormous market with devices from all over the world connected to the IoT network. There is no doubt that it would become the next big thing. The real questions are about monetization and the…

As the world is progressing towards an age of development in the Internet of Things (IoT) and other aspects related to it, the concept of the digital consumer is on the rise. Consumers of today want to experience the feasibility that is promised through this method. From experiencing customer support resources…