All Blog Posts Tagged 'Journey' (1)
Journey Science in Telecom: Take Customer Experience to the Next Level
Journey Science, being derived from connected data from different customer activities, has become pivotal for the telecommunications industry, providing the means to drastically improve the customer experience and retention. It has the ability to link together scattered pieces of data, and enhance a telco business’s objectives. Siloed…
Added by Ronald van Loon on February 1, 2017 at 7:30am — 2 Comments
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