"AI will be the most defining technology for the banking industry."

-Ravi Narayanan, HDFC Bank

Such a comment, coming from an organization (HDFC) which has taken a gigantic leap in adopting conversational banking in the form Eva, India’s first AI bank agent, isn’t surprising. However, make no mistake, AI is being accepted globally as the new UI for banks to interact with their customers. Industry thought leaders increasingly agree that…

Global trends like fuel price fluctuations, geopolitical events and government regulations have a huge impact on the airline industry. In an industry at the mercy of unpredictable trends, it is all the more important for companies to gather, analyze and apply data intelligently to all business processes.

Some key use cases where AI will provide tons of value in the aviation industry are as follows:

1. Optimizing MRO via Preventive Maintenance

 Material…

"We used computer vision, deep learning algorithms and sensor fusion, much like you’d find in self-driving cars. We call it -Just Walk Out’ technology"

-Amazon

Much to the surprise of everyone in the retail industry, Amazon launched a new format of stores called "Amazon Go." The most interesting feature of these stores is that shoppers will not have to check out at a counter with a clerk or even with an automated kiosk. Shoppers simply have to swipe into the store with an app,…

According to the World Economic Forum, the global manufacturing sector could be one of the sectors most influenced by the latest technological trends like AI, machine learning and IoT - collectively termed Industry 4.0 - with great potential for disruption and transformation if these technologies are employed intelligently.

While AI has proven to be one of the most broadly disruptive technologies of the digital revolution, it best maximizes its potential when deployed in conjunction…

Blockchain, which is a form of a decentralized digital ledger technology, has gained enormous attention in the recent years, precisely, since 2004. In fact, it has disrupted how major industries operate both locally and internationally.

Blockchain and security,…

Narrowband IoT (NB-IOT) is a Low Power Wide Area Network (LPWAN) radio technology standard developed to permit a various services and devices to be connected using telecommunications bands. Narrowband Internet of things is a narrowband radio technology designed…

You can’t get to the “What” and the “Why” by focusing on the “How”

In the gold rush to “monetize” IOT, organizations are frantically installing sensors on everything that moves (and some things that should not move), hoping that someone in the business will figure out a way to get financial value out of the resulting data[1].…

“The problem is that, in many cases, big data is not used well. Companies are better at collecting data – about their customers, about their products, about competitors – than analyzing that data and designing strategy around it.”  –

How can this still be the case? I mean after 5+ years of experience with Big Data, have we not learned a darn thing? We get the following observation from no less than the Harvard Business School:

The new…

It’s hard to get into the world of the Internet of Things (IOT) without eventually talking about Digital Twins. I was first exposed to the concept of Digital Twins when working with GE. Great concept. But are Digital Twins only relevant to physical machines such as wind turbines, jet engines, and locomotives? What can we learn about the concept of digital twins that we can apply more broadly – to other physical entities (like contracts and agreements) and even humans?…

I have seen the future! Of course, I seem to say that every other month (maybe that’s because the future keeps changing?), but this is a good one. The future is a collision between big data (and data science) and application development that will yield a world of “intelligent apps.” These “intelligent apps” combine customer, product and operational insights (uncovered with predictive and prescriptive analytics) with modern application development tools and user-centric design to create a…

Human behaviors, rituals & habits are the outcome of complex interplay of the environment and experiences they have been exposed to. These definitely play a big role in shaping our product interaction experience. All of us have intuitively understood the importance of "cognitive resonance" in the first 8 seconds we interact with a product and how that experience has subsequently shaped our outlook to our product. As…