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Aaron Burciaga's Blog Posts Tagged '#CX' (1)

Drive Better Outcomes by Combining the Strengths of Data and CX

At first glance, data science and customer experience (CX) don’t have much in common.

Data scientists like me are typical left-brained thinkers: detail-oriented, logical and quantitative. We want to study, process and analyze data to extract insights from it. Customer experience experts, on the other hand, gravitate toward a more intuitive and creative…

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Added by Aaron Burciaga on August 26, 2019 at 3:40pm — No Comments

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