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Automated messages like “Hi, how may I help you?” are quite familiar when a customer requires some service online. Want to know what’s that? These are the chatbots for businesses that have improved customer service by making service available round the clock, and…Continue
If you asked someone in 2019, “what do you think of chatbots?” you’d probably get mixed opinions, owing to the lack of openness to digitization, but the hardships of 2020 changed many perspectives. Chatbots worked miraculously amidst business closures by providing the right information to customers when they needed it. It has been an exceptional year…Continue
Conversational User Interface (CUI) is an artificial interface with which you can communicate to either ask questions, place orders, or get information.
Top-notch CUI’s offer a more human-like conversation. This helps in bridging the gap between physical and online…Continue