Luxury car manufacturer, BMW in the year 2017 faced production stoppage due to Bosche’s inability to supply steering gears. This issue which lasted for about a week caused the German manufacturer to lose €400-€500m, aside from impacting the production of further models.

This example clearly shows how a small inefficiency in the supply chain can have an overall negative impact on the productivity of organizations. A large number of companies which are a…

"The goal is to turn data into information, and information into insight."

The banking and financial services sector has gone through unprecedented change in the last few years, writes Paul Garel-Jones. Now Customers are expecting a more personalized services from their banks however Regulators have reacted to the credit crunch with significant changes to regulation with more intrusive and granular supervision. At the…

"Information is the oil of the 21st century, and Analytics is the combustion engine."

The Volume, Variety and Velocity of data coming into your organization continue to reach unprecedented levels. This phenomenal growth means that not only…

As worldwide establishments continue to look for ways to make big data actionable, solutions such as speech analytics are well placed to help customers and balance the need of revealing new revenue opportunities, reducing costs and optimizing the customer experience.…