Today every company is acting on the digital transformation or at least talking about digital transformation. While it is important to drive it by analyzing customer behavior, it is extremely important to understand who from your organization is acting upon it – your employees.
Hence knowing your employees first and then go to explore the outer world of customers, is best strategy for digital transformation.
HR plays an important role in knowing the employees. As the volume of data available to HR has increased exponentially over the few years. The data on recruitment, onboarding, employee personal data, their training, performance and attrition data can give tremendous insights to organization.
HR analytics is focused on making the most of the vast amounts of HR data, organizations have gathered as mentioned above.
Collecting employee sentiments, while they are in office is good way of improving their life. Happy employees go an extra mile to make your customers happy.
Sentiment analytics can be done for all the touch points:
These data points can help HR a lot in improving the 8-12 hours employees spend in office.
Descriptive analytics help analyze the current scenario for HR:
Further predictive analytics can be used in several ways:
HR analytics open new ways to recruit, train, and engage employees.Benefits include a streamlined hiring process, better-prepared & unbiased recruitment managers, reduced attrition and higher customer satisfaction.