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All Blog Posts Tagged 'design' (17)

Reconciling Opposing Performance Metrics Using Operational Simulations

Sometimes when dealing with performance metrics, there are contradictory signals.  For instance, although both are desirable, it is common for efficiency and efficacy to be in opposition.  An agent in a call centre can handle lots of calls while at the same time getting few sales; this is especially true if the agent’s main objective is to do lots of calls.  This is a highly efficient person albeit unsuccessful in terms of expanding the business.  Conversely, another agent by spending a…

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Added by Don Philip Faithful on May 6, 2018 at 3:30am — No Comments

Can Design Thinking Unleash Organizational Innovation?

I am so blessed with smart friends, and I am fortunate to count John Morley among that group. John recently introduced me to Stanford’s Design School (d.school). To say I was blown away would be an understatement. I was so jazzed by the one-hour tour that I have signed up for a 3-hour class (very expensive…costs like $12…my Starbucks coffee that will get me fired up for the class costs almost that much).

So what about design thinking got me so jazzed? Three…

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Added by Bill Schmarzo on May 2, 2017 at 4:00am — No Comments

Externalizing to Structural Capital

I recall somebody mentioning that the former definition for insanity is doing an action repeatedly while expecting different results.  Among the interests that I have in organizations is how at times many organizations make the same mistakes; or how sometimes the same mistake might be made by a particular organization repetitively.  So it is fascinating indeed when an airline facing an ice storm encounters much the same complaints from customers after a similar storm the previous year.  I…

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Added by Don Philip Faithful on February 11, 2017 at 9:42am — No Comments

Preambles and Future Directions

I will be using this blog to assemble a number of different concepts that I introduced over many years in previous blogs (indicated in bold); then I will explain where all of this will be going in the future.  I am turning 50 years old in a couple of weeks, and I find that I habitually take inventory of my belongings these days before beginning any lengthy mission or journey.  I recently acquired a fairly expensive device called a CPAP machine.  It resembles a small stereo with…

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Added by Don Philip Faithful on December 18, 2016 at 8:30am — 2 Comments

Objectification of Incidents

Probably like most people, I tend to recognize data as a stream of values. Notice that I use the term values rather than numbers although in practice I guess that values are usually numerical. A data-logger gathering one type of data would result in data all of a particular type. Perhaps the concept of “big data” surrounds this preconception of data of type except that there are much larger amounts. Consider an element of value in symbolic terms, which I present below: there is an index such…

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Added by Don Philip Faithful on December 10, 2016 at 9:30am — No Comments

Formulating the Metrics of Phenomena

In recent blogs, I have been distinguishing between quantitative data and narrative data. I believe that I separated the two forms relatively well. Although I originally focused on the differences in data in order to give narrative "its own space," actually there can be a symbiotic relationship between the two types of data. In my last blog, I said that quantitative data can be incorporated into narrative data. In my submission today, I will be discussing how the narrative can be used to…

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Added by Don Philip Faithful on May 7, 2016 at 6:39am — No Comments

From Survey to Database

I find that different types of surveys represent a large source of data for many organizations: client questionnaires; recruitment interviews; incident debriefings; interrogations; borehole drilling surveys; quality control checks; marketing surveys; security and patrol logs; and inventory audits. I believe that for many people, the idea of collecting information using surveys makes sense; and they recognize the need for the data. Problems arise in relation to the transition from survey to…

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Added by Don Philip Faithful on October 10, 2015 at 6:09am — No Comments

Ontology for Data Science

When I returned to university to do a graduate degree, I was interested to discover how certain terms are subject to "intellectual interpretation." A word that I was asked to explain during one of my earliest classes was "ontology." Since this term was absent from my dictionary, I originally confused it with "oncology." I faintly recall that oncology involves the study of tumors. After consulting a few sources, I said that ontology is the study of how things come to exist or into being. I…

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Added by Don Philip Faithful on May 30, 2015 at 6:17am — No Comments

Virtual Org and Behaviour by Transaction

In Java programming, there is the idea of a "virtual machine." A virtual machine is a computer system that doesn't exist in real life. Yet programs can be written for it. The code is interpreted by a runtime environment. Through this arrangement, Java programs can operate on different operating systems rather than one exclusively. Depending on one's background, the concept of a "…

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Added by Don Philip Faithful on May 23, 2015 at 6:31am — No Comments

Development as Art - Hopscotch and Robots

When I read a blog, I often find myself in deep thought as I approach the end, trying to determine if the author has said anything that I might be able to use. A blog doesn't have to say anything. Nor does it have to be useful to me specifically. It might simply offer a personal…

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Added by Don Philip Faithful on January 3, 2015 at 8:16am — No Comments

Data Instrumentalism

Being the son of a mechanic, I have spent many years handling power tools. I'm especially fond of a couple of hammer-drills in my possession. They can effortlessly drill holes through concrete. At least, this is what my father once claimed. He handed down his most treasured tools to me. I'm big on pliers and screwdrivers. This might be due to my vocational training as a technician. Even today - long after I completed my diploma and continued to further my education - I still carry a licence…

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Added by Don Philip Faithful on September 27, 2014 at 7:39am — No Comments

Universal Data Model - A Really Different Look at Data

The idea of environmental determinism once made a lot of sense. Hostile climates and habitats prevented the expansion of human populations. The conceptual opposite of determinism is called possibilism. These days, human populations can found living in many inhospitable habitats. This isn't because humans have physically evolved. But rather, we normally occupy built-environments. We exist through our technologies and advanced forms of social interaction: a person might not be able to build a…

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Added by Don Philip Faithful on September 13, 2014 at 8:11am — 2 Comments

Addition of Different Dimensions to Data

I was often the lone wolf among my peers in university because I supported a prominent place in society for corporations and an important social role for capital. I questioned whether the directors and executives of companies entered into boardrooms really intending to “oppress” people such as minorities and people with disabilities. Did they deliberately make bathrooms inaccessible to people in wheelchairs perhaps to advance their preconceptions of who gets to go to the bathroom, I pondered…

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Added by Don Philip Faithful on May 10, 2014 at 9:44am — No Comments

Why the Business Gets Frustrated with IT: the Data Warehouse

Defining the Problem

I propose that business frustration with IT is generally not a communication problem.



I often see managers frustrated with IT, but seldom is the cause a breakdown of communications - as we like to tell ourselves. Good managers always demand clear concise communications. When pressed, IT people, as well as other departmental folks, are able to deliver this easily enough.

The chief…
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Added by Mitchell A. Sanders on October 29, 2013 at 1:30pm — No Comments

Bigger Than Big Data? Mobile User Expectations

How big data is shaping mobile user expectations

 

By Jeff Hasen

Hipcricket Chief Marketing Officer, Thought Leader (ART+DATA) Institute and author of…

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Added by Zach Piester on December 13, 2012 at 7:30am — No Comments

Keeping Singapore Green with Data and Design

singapore

This post is also available in: …

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Added by Zach Piester on November 13, 2012 at 1:00am — No Comments

Apple. Big Data. Big Design.

Apple. Better Design, Deeper Insights

Apple created the most valuable company in history with this philosophy. Each and every Apple product communicates back to the Apple data warehouse about its usage seamlessly, with the customer’s tacit agreement. The oceans of data gathered through the Operating System, Genius, iTunes, and AppStore are then used to craft elegant, useful products like MacBookAir, iPhone, and iPad, which then provide even more extensive insights into…

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Added by Zach Piester on October 4, 2012 at 1:38pm — No Comments

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