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All Blog Posts Tagged 'demand' (6)

Fugues of Operational Market Alignment

In the “Ecology of Metrics,” I wrote about “alignment” being a type of metric; alignment can measure the extent to which an organization’s supply or capacity is matched against the demands or needs of the market.  For instance, in a call centre, it would be highly desirable to have agents available to respond to calls at “precisely” the same time that clients are making calls.  If alignment is off even by only 15 to 30 seconds, impatient clients might hang up and never call again.  Similarly…

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Added by Don Philip Faithful on June 2, 2018 at 5:00am — No Comments

Judging Health Through Metrics of Conformance

I have written in the past about the difference between market demand and operational capacity - and how difficult it is to determine what exactly is being measured in relation to either.  Has the demand for a product declined, or is the organization simply less capable of satisfying it?  For example, the fact there are no bananas in the grocery store does not mean that there is no demand for bananas; but the absence of revenues from the sale of bananas might be regarded, rather erroneously,…

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Added by Don Philip Faithful on December 9, 2017 at 10:30am — No Comments

Using Selection to Find Superman - More on Demand and Capacity

During my childhood, our school librarian said that I was invited to attend a conference of writers.  I felt honoured and privileged.  I asked what the writers intended to ask me.  She smiled and said that actually I would be asking the writers questions.  Not quite sure why I would ask these people anything and why their thoughts would matter, I nodded anyways and at some point attended the most boring event imaginable for a young child.  I thought I had died, I really did.  I sat there…

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Added by Don Philip Faithful on May 7, 2017 at 6:00am — No Comments

Advanced Analytics is being used by Retailers and Suppliers - Case Study Results



Shifting market conditions and increasing competition continue to hit pressure points for retailers as a whole.  Grocery is no exception.  The age of omni-channel is well underway providing more options for consumers.  New store formats seem to pop up on a regular basis.  Shopper loyalty hangs in the balance and all signs point to its continued erosion.  Intercontinental competition is about to escalate.  



One approach to overcome some of these challenges is…

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Added by Tony Agresta on December 11, 2015 at 6:03am — No Comments

Great people, great grocery — and the link to operational excellence in support of the shopper

In a recent interview on WGN, Bob Mariano, the CEO of Roundy’s was asked the question “What makes a great grocery store?” His response focused on customer care: “A great grocery store is made up of great people that care about their customers and go out of their way to make them feel appreciated.” Today, Mariano’s competes against global companies like Trader Joes and others and plans to merge with The Kroger Company in late 2015.   But they still regard themselves as…

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Added by Tony Agresta on December 7, 2015 at 7:30am — No Comments

PJM market data used to reveal demand response market insights

Hi 

check out the demand response market profile at PJM 

demand response wholesale market

Added by Parag Patil on August 12, 2013 at 11:04am — No Comments

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