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Sasikanth Bs's Blog

GDPR - Its impact on CX

Posted on August 29, 2018 at 2:01am 0 Comments

General Data Protection Regulation (GDPR) came into force in European Union (EU) member states from 25th May 2018. It has far reaching ramifications for businesses and organizations given that data is ubiquitous and all businesses today rely on customer data to remain competitive in their industry and relevant to their customers.

In this blog we will examine some of the challenges that businesses in certain industries can face and what businesses can do about it. GDPR…


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