Richard Ordowich's Discussions
Data Literacy - A need to improve
Started this discussion. Last reply by Richard Ordowich Dec 3, 2013. 10 Replies 3 Likes
From my observations working with data, few people have any formal training in basic data literacy. Most people think data are "facts". Few question the "truthiness" of data. Few people are aware of…Continue
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Richard Ordowich's Page
Profile Information
- Company:
- STS Associates Inc.
- Seniority:
- Consultant
- Short Bio:
- Data Man
Data Quality, Data Governance, Data Modeling, Semantics, Data literacy
- Interests:
- Networking
Richard Ordowich's Blog
Customer Experience - Hiding Behind Data
Posted on November 14, 2014 at 4:59am 2 Comments 0 Likes
We read articles about problems in companies due to customer experience and we wonder why with all the hype about data and analytics these companies are blind to the facts. In todays business environment the term customer experience is frequently followed by the word data.
“We monitor our customer experience using massive…
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