Richard Ordowich has not received any gifts yet
Posted on November 14, 2014 at 4:59am 2 Comments 0 Likes
We read articles about problems in companies due to customer experience and we wonder why with all the hype about data and analytics these companies are blind to the facts. In todays business environment the term customer experience is frequently followed by the word data.
“We monitor our customer experience using massive…
ContinuePosted 29 March 2021
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