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Mousumi Ghosh
  • Female
  • Herndon, VA
  • United States
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JP Morgan Chase
Short Bio:
Mousumi is currently a Decision Tech Sr. Manager in the JP Morgan Chase Collection Strategy Group. In this capacity, She manages a highly analytic team and is responsible for the performance and eligibility targeting of various treatments, particularly on the payment solutions for high risk and past due accounts. This includes on-going performance analysis and optimization, oversight of execution activities, performance forecasting and broad communication of strategy performance.

In her previous role, she was a Manager in the Chase Strategy Group where she analyzed customer data in furthering Chase’s strategic goal of preventing fraud, enhancing control and improving customer experience. Prior to that, she was in Capital One where she did customer segmentation, marketing campaign performance and multi channel performance analytics. She developed an effective digital and cheaper channel usage strategy for mass-market segments using multi-channel usage data. She also worked in Deloitte Consulting and served Wal-Mart in the SAP implementation project.

Mousumi earned Masters in Systems Engineering from Virginia Tech and Bachelors in Chemical Engineering from NIT, Durgapur, India. She lives with her Husband, Mom and a 3 month old daughter in Delaware and does Yoga/Indian Classical Dancing for fun.
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Mousumi Ghosh's Blog

5 Key Big Data Challenges in Banking Industry

Posted on May 26, 2014 at 6:29am 0 Comments

Big Data is the new oil for Banking Industry. It is here to stay. McKinsey calls Big Data “the next frontier for innovation, competition and productivity.”  Banks are moving to use Big Data to make more effective decisions. They are…


7 Key Skills of Effective Data Scientists

Posted on March 14, 2014 at 7:00pm 11 Comments


Are you looking for an exciting career opportunity that is just as paying as it is desirable? Harvard Business Review calls Data Scientists are the sexiest jobs of the 21st century. Data Scientist term coined when two people, DJ Patil and Jeff Hammerbacher, were trying to name their data team working on big data and did not want to limit their…


10 ways for Banks to achieve greater profit and customer satisfaction

Posted on January 9, 2014 at 1:01pm 0 Comments

While Banks are getting more and more pressure from customer’s increasing demand, highly competitive market and strict regulations – in the current environment, understanding customer behavior, attitudes and requirements is more vital than ever for banks’ strategic thinking, operational planning and day-to-day customer treatment, according to Ernst & Young.



What Banks can do?


  1. Product Bundling and Relationship Pricing – Banks…

Data Science – the Foundation for Leading Banks

Posted on January 9, 2014 at 12:56pm 0 Comments


Now-a-days, Banking Industry is facing many challenges - rapidly changing consumer environment, rigorous regulatory guidelines, highly competitive environment, emergence of new channels to name a few.


With these great challenges come great…


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