My new book may be of interest to some members. Kindle edition: https://www.amazon.com/Creating-Value-Social-Media-Analytics-ebook/dp/B07CLNC5PZ ; Paperback: https://www.amazon.com/Creating-Value-Social-Media-Analytics/dp/1977543979 Companion site: https://analytics-book.com/ Preface Often termed as the ‘new gold,’ the vast amount of social media data can be employed to identify which custo…
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