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Predict Customer Satisfaction Per Channel - Teradata Webinar

Event Details

Predict Customer Satisfaction Per Channel - Teradata Webinar

Time: June 10, 2015 from 9am to 10am
Location: Online
Website or Map: http://goo.gl/kB6FWo
Event Type: teradata, webinar
Organized By: Ryan Garrett, Sr. Business Development Manager, Teradata
Latest Activity: Jun 1, 2015

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Event Description

LIVE WEBINAR
Wednesday, June 10
9am PT / 12pm ET
Register today!

Your customers interact with you across a variety of channels. Do you know which are the happiest and why? Can you accurately predict customer satisfaction scores across all channels, including social media, web logs, in-store interaction, call center communications, product usage and more?

Join this webinar to learn how Teradata Aster customers get the full customer satisfaction picture across all touchpoints.

You’ll see how you can:

  • Create customer satisfaction index (CSI) scores that incorporate a variety of measurement components
  • Build an accurate CSI measure to understand customer churn
  • Generate your own pre-packaged CSI application
  • Operationalize insights with powerful visualizations and BI integration

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