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It’s often thought that loyalty programs are designed to reward customers with special offers, treats, and discounts in the hope of retaining their business and…Continue
Would you like to know how much they’re spending, when they’re spending,…Continue
In 2017, it’s clear that the hospitality industry needs to prepare for even more disruptions that will unfold over the coming year. Airbnb, OTAs, start-ups, big data companies and loyalty program changes will remain the focal points to stay across this year.
As a hotel digital or…Continue
Aircraft fuel is without a doubt the biggest cost for any airline and often receives widespread attention, especially when airlines hedge their bets the wrong way. Cathay Pacific reported a HK$4.49…Continue